Lost in the Fine Print



Consumers, Workers

Forced Arbitration is taking away one of your most basic rights; join us in fighting back. 

In our democracy, the courts hold out the promise of safeguarding everyone, regardless of wealth and power. But that fundamental promise of equal justice under law is facing a severe threat.

Buried in everyday agreements for products, services, and jobs is fine print saying when you are harmed, you can’t go before an impartial jury or judge. Instead, these forced arbitration clauses send you to a decision-maker picked by the company that wronged you. Not surprisingly, one study found that arbitrators rule for companies over consumers 94 percent of the time. And you’re stuck with their decision because there’s no appeal. It’s a rigged system that helps companies evade responsibility for violating anti-discrimination, consumer protection, and public health laws.

Narrated by former U.S. Secretary of Labor Robert Reich, Lost in the Fine Print tells the story of three everyday people who found themselves trapped in a system that favors large and powerful companies at the expense of hardworking Americans.  Lost in the Fine Print features Senator Sheldon Whitehouse, D-R.I., Congressman Hank Johnson, D-Ga., Paul BlandDeepak Gupta, and others.

Winner of a 2014 Telly Award.